Refund Policy
This is a sample policy for demonstration only. Edit it to match your business and local laws.
Freshly prepared food cannot be returned, but we always want you to be happy with your order.
Refunds and replacements
- Wrong, missing or spoiled items: tell us within 30 minutes of delivery with a photo and we will replace the item or refund it
- Orders can be cancelled for a full refund before preparation starts
- Once food is prepared, the order cannot be cancelled
Refund timeline
Approved refunds go back to the original payment method within 5 to 7 working days.
Contact
To raise a request, write to hello@demo-restaurant.example.